1. Lending Facilitation
- Slenpay Private Limited is a technology facilitator. It is not a bank or NBFC and does not lend its own book unless a future licence is obtained and this Notice is updated.
- Credit products, where enabled on an Agent ID, are offered by independent regulated partners. Their names will be shown before a binding application is submitted.
- Slenpay does not guarantee approval, amount, rate, or disbursal time.
- No person should pay cash, gift cards, or transfers to a personal account for “file processing” in Slenpay’s name.
- Partners are expected to follow the RBI Fair Practices Code and applicable digital-lending directions. Conduct of a lender should be raised with that lender and, if needed, through the RBI Complaint Management System.
2. Insurance Facilitation
- Unless an IRDAI registration number is published on the Website, Slenpay is not soliciting insurance as a broker or corporate agent.
- Premium posting through an Agent is a collection facilitation. Product suitability, exclusions, and claims are between the Customer and the insurer.
- Mis-stating facts on a proposal can void cover. The policy wording must be read.
3. Travel Facilitation
Inventory, fares, schedules, baggage, and the contract of carriage or stay are those of the relevant Supplier. Statutory passenger rights, including any applicable DGCA directions, are enforced against the carrier.